Mission

MCDONNELL’S ATS MISSION STATEMENT

MISSION

OUR FOCUS IS TO ESTABLISH OPEN, HONEST AND LONG-TERM RELATIONSHIPS WITH OUR CUSTOMERS AND SUPPLIERS. WE WANT TO IMPROVE CUSTOMERS UNDERSTANDING OF VEHICLE REPAIRS AND MAINTENANCE THROUGH EDUCATION AND OPEN COMMUNICATIONS THAT COMES FROM A RELATIONSHIP STANDPOINT RATHER THAN A PROFIT DRIVEN RELATIONSHIP. WE WILL ALWAYS CONDUCT BUSINESS IN A MANNER THAT IS FOR THE LONG-TERM BENEFIT OF THE CUSTOMER AND THEIR VEHICLE.

OUR VISION

WE WANT TO BE DISTINGUISHED AS “THE” PREMIER AUTOMOTIVE (CUSTOMER-CENTERED) REPAIR FACILITY IN THE AREA. WE WANT TO BE YOUR TRUSTED PARTNER IN THE LIFE OF YOUR VEHICLE.
WE WILL SHARE ACCOUNTABILITY WITH OUR TECHNICIANS AND MANAGEMENT TO COORDINATE COMMUNICATIONS ACROSS ALL SETTINGS AND IMPROVE ACCESS TO QUALITY, PROFESSIONAL REPAIRS THAT ARE HIGH IN QUALITY, AFFORDABLE AND IN THE BEST INTEREST OF THE CUSTOMER AND THEIR VEHICLE.
WE WILL GROW AS A COMMUNITY-BASED REPAIR FACILITY, THAT PARTNERS WITH OTHERS WHO SHARE OUR VISION AND VALUES.

OUR VALUES

THESE VALUES DESCRIBE HOW OUR ACTIONS WILL GUIDE US AS WE WORK TOWARD OUR VISION. EACH IS OF EQUAL IMPORTANCE

WE CARE

WE WILL BASE OUR RECOMMENDATIONS AND REPAIRS WITH THE UTMOST IN INTEGRITY AND HONESTY

EXCELLENCE

WE WANT TO SET AND SURPASS THE HIGHEST LEVEL OF STANDARDS AND GOALS WITHIN OUR BUSINESS

INTEGRITY

WE RECOMMEND THE RIGHT REPAIRS FOR THE LONG-TERM SAFETY AND RELIABILITY OF OUR CUSTOMERS VEHICLES

SAFETY

WE DELIVER REPAIRS AND RECOMMENDATIONS TO ELIMINATE DOUBT AND MISTRUST

STEWARDSHIP

WE ARE ACCOUNTABLE FOR THE RELATIONSHIPS THAT YOU HAVE ALLOWED US TO CREATE.